SHIPPING
& RETURNS

Shipping Methods

Choose from a flexible range of shipping services to suit your budget and needs. Be aware that we currently only ship to the continental US & Canada and we do not ship to APOs or PO boxes. 

If ordering Spray Paint, Cap Cleaner or Spray Varnish, please select a ground-based delivery service as these items cannot be shipped via air due to safety restrictions. This will be noted accordingly.

CA Zone 1: Ontario, Prince Edward Island and Quebec

Economy International 6-10 business days - $19.99

Standard International 3-4 business days - $49.99

Express International 2-3 business days - $69.99
CA Zone 2: New Brunswick, Newfoundland and Labrador, and Nova Scotia

Economy International 6-10 business days - $29.99

Standard International 3-4 business days - $69.99

Express International 1-2 business days - $89.99
CA Zone 3: Alberta, British Columbia, Manitoba, Saskatchewan

Economy International 6-10 business days - $39.99

Standard International 3-4 business days - $79.99

Express International 1-2 business days - $99.99
CA Zone 4: Northwest Territories, Nunavut, Yukon Territory

Economy International 6-10 business days - $49.99

Standard International 3-4 business days - $99.99

Express International 1-2 business days - $149.99

Returns & Refunds

Our team is here to help you if you have any concerns with your order. Open your package as soon as it arrives and check you are happy with it. Any issues? Let us know immediately.

What is your return policy?

For purchases made through our website we operate a no quibble returns policy. If you return an item within 30 days of receipt, in perfect, unopened condition, we'll refund it no questions asked. Please note, we are unable to exchange products.

Items bought at the high street or other online stores outside of Liquitex.com cannot be returned online. Please contact the original point of purchase for returns.
How do I make a return?

First contact us here to submit your return request.  We will then be in contact with you to issue a unique Return Authorization Number. Keep your number safe as you will be unable to process your return without it. In some situations, you'll be eligible for a pre-paid shipping label and this will be emailed to you if you qualify. Then simply package everything up securely and send it back to us.
When do I get my refund?

Once we receive and check your goods, a refund will be made to the same payment card within 14 days of receipt. We'll always contact you if there is a problem at this stage.